Legal

Privacy Policy

How AionBooking collects, uses, and protects your personal information and your customers' data.

Last updated: March 1, 2026

1Information We Collect

We collect information you provide directly when you create an account, set up your business profile, or contact us — including your name, email address, phone number, and payment details.

We also collect data automatically when you use AionBooking: log data (IP address, browser type, pages visited), device identifiers, and usage patterns to help us improve the service.

When your customers make bookings through your storefront, we collect their name, contact information, and booking details to facilitate the appointment.

2How We Use Your Information

To provide, operate, and maintain the AionBooking platform and your booking storefront.
To process payments via Stripe and Paystack on your behalf.
To send transactional emails and SMS notifications (confirmations, reminders, receipts).
To provide customer support and respond to your inquiries.
To improve our products and develop new features based on aggregate usage patterns.
To comply with legal obligations and enforce our Terms of Service.

3Data Sharing

We do not sell your personal data or your customers' data to third parties. We share data only with service providers who help us operate AionBooking: payment processors (Stripe, Paystack), cloud infrastructure (AWS), email/SMS delivery providers, and analytics tools for aggregated metrics.

All service providers are bound by data processing agreements and may not use your data for their own purposes.

4Data Retention

We retain your account data for as long as your account is active. If you close your account, we delete or anonymise your personal data within 90 days, except where legal retention requirements apply (e.g., tax records for 7 years).

5Your Rights

Access: Request a copy of the personal data we hold about you.
Correction: Ask us to correct inaccurate or incomplete information.
Deletion: Request deletion of your personal data (subject to legal retention requirements).
Portability: Receive your data in a structured, machine-readable format.
Objection: Object to processing based on legitimate interests.
Restriction: Ask us to restrict processing while a dispute is resolved.

6Security

All data is transmitted over TLS and stored encrypted at rest. We are PCI-DSS compliant for payment data. We conduct regular security audits and penetration tests. Employees with access to personal data are trained and bound by confidentiality obligations.

7Cookies

We use cookies for authentication, preferences, and analytics. You can control cookie settings through your browser or our Cookie Settings panel. See our Cookie Policy for full details.

8Changes to This Policy

We may update this Privacy Policy from time to time. For material changes we will notify you by email at least 14 days before the effective date. Continued use after that date constitutes acceptance.

9Contact

For privacy requests, email privacy@aionbooking.com or write to: AionBooking Ltd, 14 Adetokunbo Ademola Street, Victoria Island, Lagos 101241, Nigeria.